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What payment methods are available in the store?

We accept several payment methods to facilitate your shopping experience, including: • Payment via digital wallets such as Edaheb and EVC Plus • Cash on delivery (in select cities)

What currency is accepted in the store?

We display prices and primarily use US dollars (USD). You can select your local currency when browsing based on your location.

How can I contact customer service or technical support?

You can contact us via: • Live chat within the website • Email: info@karooto.so • WhatsApp or call number: +252-611778891 • We are available seven days a week from 9 AM to 10 PM.

What benefits do I get when purchasing from the store?

When you shop from the store, you will receive: 100% authentic products • Fast and secure delivery service • Free returns within 7 days • Continuous technical support • Permanent discounts for registered customers

Can I track my order after purchase?

Yes, after order confirmation, you will receive a message containing a direct tracking link to follow the shipment status until it arrives.

Is it necessary to create an account to purchase from the store?

No, you can purchase as a "guest," but creating an account gives you additional benefits such as: • Save addresses for faster ordering • Access your order history • Receive special offers